In November, Twitter acknowledged a trend towards being “abusive to each other” was growing. In the light of heavy criticism about harassment, the CEO Jack Dorsey, has pledged that he is going to limit the amount of abuse on the network. Twitter’s vice-president of engineering, Ed Ho, said: “Making Twitter a safer place is our primary focus. He has announced three main changes, which will be rolled out in the “coming weeks”. One of them is meant to identify people who have been permanently suspended and stop them creating new accounts. The other changes include safer search results by removing tweets that contain potentially sensitive content as well as those from blocked or muted accounts, and collapsing potentially abusive or low-quality replies to tweets. These new tools won’t mean that tweets will be removed from the platform entirely, but will enable users to control whether they want to see them or not in their settings. This idea is also the result of a failure to find a buyer after months of rumours about takeovers. A lack of interest from potential buyers such as Google, Apple and Disney is addressed to the issue of abuse. The social network is also questionable when it comes to its struggle to attract a new audience and make money in the long term. Analysts say that the changes would be welcome news for those who saw the platform as a hateful, toxic place on which to engage, but they have also been asked if it was a case of “too little, too late”. Nick Thomas, an analyst with research company Ovum, said that the platform’s most high-profile tweeter, president Donald Trump, may be adding to its issues. “The fact that Twitter is now the preferred communications channel of the most divisive figure in global politics is at best a mixed blessing for the platform. The US’s tweeter-in-chief certainly generates profile for the platform through his regular updates, but those who oppose him consider that his style and tone have given unwanted validation to the unsavoury trolls whose presence makes the site unattractive to other users and advertiser,” Mr Thomas said.


Ryanair is an industry leader when it comes to punctuality, at least it was until recently. This winter it had struggled with flight delays due to bad weather and air traffic control strikes. Director Neil Sorahan said the airline was a “victim” of its own “niceness”, with people taking on board bags up to three times the permissible size which caused that the company is now reviewing its free second carry-on bag allowance because “abuse” is contributing to flight delays. “We are looking at new initiatives to address this problem, including a review of our service policies such as the two free carry-on bags which are the cause of increasing boarding gate delays,” they said. Mr Sorahan said some people “abuse” the baggage policies and “we want to make sure that people comply with the sizes that we have. “I’ve seen bags twice three times the size of what a bag should be going on board and we’ve just been too nice in relation to that,” he said. However, he said getting rid of the second free carry-on bag, which was introduced in 2015, was just one a number of different initiatives the airline was looking at to tackle delays and no decision had been made.


A survey conducted among more than 100 bosses of FTSE 500 firms, some of the UK’s biggest companies, has suggested that the Brexit vote is already having a negative impact on business. Ipsos Mori, a market researcher, states 58% of respondents found that their firms had suffered since the exit vote. On the other hand, about one third of respondents thought the referendum had not made any difference, and 11% felt it had been positive. Two-thirds of the leaders who responded thought that their business would be worse off after the UK left the European Union. Even with this circumstances, 96% of the business leaders said their companies could adapt to the consequences of leaving the EU. “Unfortunately, it looks like business in this country is already feeling the pain of the economic upheaval of leaving the EU,” said Ipsos Mori chief executive, Ben Page. “According to respondents there is no sign that this is likely to ease this year, with two thirds saying they thought their business situation would get worse in the next 12 months,” he added. More than half of respondents said that the most important for the UK during exit negotiations is to obtain the movement or access of skilled labour, while 86% thought that cutting the amount and complexity of regulation, and keeping it easy to recruit staff from the European Union is the most important factor.

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